1.1 Definition

1.2 Hard Disc Failure

1.3 Software Faults

2.1 Viruses

2.2 Monitors, Printers & Scanners

2.3 Laptop Battery

2.4 Branded Items i.e. Digital Recorders, PDA’s etc.

2.5 External Accessories

3.1 Registering Manufacturer Warranties

3.2 System Back-ups

3.3 Safe Keeping of Discs & Serial Numbers

4.1 Extension Requests

5.1 Technical Support

5.2 Complaints

5.3 Your Order